CONTACT / SEAN DOUGLAS

Help and support

Check the troubleshooting guides or email me about a problem. Bug reports and feature suggestions are welcome.

Troubleshooting

Connections, solving, guiding, sequence stops and build failures.

Open troubleshooting →02

Check calibration

Missing bias, per-filter gain and offset, flat batches and uneven masters.

Read the calibration guide →03

Hardware compatibility

What’s available on your platform, and what needs a separate driver.

Open hardware guidance →

Report a problem

Fill in the details below to prepare an email to me. You can also copy the report or save it as a text file.

The form prepares a draft; you send it from your email app. Your report stays in your browser until then. You can also email [email protected] directly.

For a security issue, email me privately rather than posting logs publicly. Review logs for tokens, network addresses and personal details before attaching them.

Support development

Skotiq is free. If you’d like to help with development and hardware testing, you can support it on Patreon.

Support on Patreon ↗